How we work
Seven steps. Zero surprises.
Here's what happens from the moment you submit the form to the moment your product goes live. Every step is defined, documented, and approved by you before we move on — all tracked in your private client portal.
Comprehensive project form
You fill out a structured form covering everything we need to understand you.
Budget, timeline, audience, existing assets, competitors — every detail that helps us build an accurate picture before our first conversation.
Internal review
We read, analyze and build an initial picture of the product.
Within 24 hours you get a first response: whether the project is a fit, what we see, and the recommended next step.
Zoom · optional
If you want — we schedule a 30–45 minute Zoom to go deeper, ask questions and align expectations.
The call is optional. Some clients prefer to skip straight to design — that's perfectly fine. We don't push meetings for the sake of meetings.
Optional
Design
We plan and design the product — UX, screens, interactions.
First pass within a week. Presented in your portal, you give feedback, we iterate. Until you have something you're proud of.
Design sign-off meeting
A dedicated meeting to verify every need we captured in the form is met before moving to build.
We walk through every screen against the original form. No code starts before this is crystal clear.
Build with portal open
We build in production code — and your portal stays open throughout.
Staging environment open to you from day one. Live status, chat with the team, approvals and payments — all in one place.
Launch
Coordinated launch, monitoring, documentation, and two weeks of close support after going live.
We stick around. Documentation delivered, handover session with your team, ongoing maintenance as needed.